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Our company understands that your privacy is important to you and that you are interested in the way in which your personal data is used and communicated on the internet and beyond. We respect and value the privacy of all those who visit this website, (“Our website”) and will collect and use personal data only in the ways described here, and in a way that is in line with its obligations and your rights under the GDPR  law.

Our company complies with the applicable laws, regulations and contractual provisions regarding the collection, storage, retrieval and destruction of such data, especially with the requirements of European Regulation (EU) 2016/679 regarding protection Personal Data {GDPR}.

Read this Privacy Policy carefully and make sure you fully understand it. Your acceptance of our Privacy Policy is deemed to be made during the first use of our Website If you do not accept and do not agree with this Privacy Policy, you must stop using our Website IMMEDIATELY. This Policy applies to the use of any and all Data collected by us in connection with your use of the Website and any Services or Systems on it.


• If you have health problems indicatively mention heart problems, panic attacks, etc.} or treatment is taken for anyone who must notify the manager of our company {in writing}, before using our services to assess if and if you can use the our services. Our company has taken, within the human resources, all the necessary measures to safeguard your integrity and does not take responsibility in the event of an accident. If for any reason you feel unwell / pain / panic coke or anything else that pushes you to stop the service provided you must immediately and without delay report it to the security officer and leave the area.

• In tours with live acting, any insult, as well as any form of contact or violence to the actor is prohibited. In such a case, the game is permanently suspended and the players are obliged to pay the full price of the service.

• In the event that a player or even the entire team wants to leave the game for any reason, they’re obliged to pay the full price of the service.

• In case of material damage, the player responsible for it is obliged to compensate the company immediately, so that the damage is repaired.

• Audio and video recording is prohibited during the game.

• Each player is responsible for his personal safety and our company and our staff bear no responsibility in case of physical or mental damage.


• The group must be 10′ earlier than the reservation time.

• In case of delay, the time is deducted from the playing time of the room.

• If the group is more than 15 minutes late from the reservation time, the company has every right to cancel the reservation without warning.

• Our company keeps a record of reservations and is also informed by the booking system about the cancellation percentage of a user. In case there is a high percentage of cancellation, our company reserves every right to request electronic prepayment of the reservation or even to cancel it without warning.

• If the group does not show up, even though the reservation has been confirmed, they are obliged to pay the minimum amount of the reservation to the company’s bank account within 48 hours.


In order to fully understand what is mentioned in this agreement the following terms have the following meanings:

“Account” collectively means the personal information, Payment Information and credentials used by Users to access the Material and / or any communications system on the Website.

“Content” means any text, graphics, images, audio, video, software, data sets and any other form of information capable of being stored on a computer that appears or is part of this Website.

“Cookie” means a small text file that is placed on your computer when you visit specific sections of this Website. This allows us to identify repeat visitors and analyze their browsing habits on the Website Commercial facilities are provided, cookies can be used to store your selections. Further details are contained in Article 10 and Program 1 of this policy.

“Data” means collectively all the information you submit to the Website This includes, but is not limited to, account details and information submitted using any of our Services or Systems.

“Personal Data” means any and all data relating to an identifiable person which can be identified directly or indirectly from such data. In this case, it means personal data that you give us through our website This definition, where appropriate, incorporates the definitions provided in EU Regulation 2016/679 – the General Data Protection Regulation (GDPR).

“Service” means any internet communication infrastructure that makes it available through the Website either now or in the future. This includes, but is not limited to, emails, message boards, live chat facilities and email links, etc.

“System” means any online communications infrastructure that makes it available through the Website (either now or in the future. This includes, but is not limited to, emails, message boards, live chat facilities and email links .

“User” / “Users” means any third party who has access to the Website and is not used by it and acts in the course of their employment.

“Website” means the website you are currently using and any subdomains of this website, unless expressly excluded from their own terms and conditions.


Our company collects only those data that are necessary for the realization of the above processing purpose and specifically:

  • Information you provide to us, such as name, address, date of birth, telephone number, email address and any feedback you give us, including by telephone, email, mail or when contacting us via social media.

  • Information about the services we provide to you (including, for example, the things we provide to you, when and where, what you paid for, how you use our products and services, and so on).

  • Your account login for our services, including your username and password.

  • Information on whether or not you want to receive marketing announcements from us.

  • Information about any device you have used to access our Services (such as the make and model of your device, browser or IP address) and also how you use our Services.

  • Your contact information and the details of the emails and other electronic communications you receive from us, including if this communication has been opened and if you have clicked on any links within that communication.


Any personal data you submit will be retained for as long as you use the Services and Systems provided on the Website

The data you may submit through any communications system {website, telephone booking / information, live booking / information} we provide may be retained for a period of up to six months. We will comply with our obligations and safeguard your rights under the GDPR at all times.

 Your Data will not be disclosed or disclosed to third parties for any purpose.

All personal data is stored securely in accordance with GDPR principles.

There are several ways in which we use your personal information, depending on how you interact with us. If you do not provide us with your information, then we will not be able to interact with you in this way.

At the end of your experience, our company takes a souvenir photo of the participants, which it announces on social media. Your consent, through this agreement, implies that you unconditionally accept both your photography and your sharing on social media.

We can use your information in the following ways:

To provide our products and services – we must use your personal information to make our products and services available.

To personalize the experience of our services – Understanding the way you interact with our company the products and services you buy and the way you use to browse our website.

For security and protection – we monitor online behavior and conduct audits to help ensure that they are genuine fraud prevention and to help customers use our services properly.

Analytics and profiles – we use your personal information for statistical analysis and to help us understand more about our customers. This includes understanding the products and services you are purchasing. This helps us to serve you better and find ways to improve our services, our websites These profiles help us send you offers that are more relevant to you.

Contact you – we use your personal information to contact you: either to conduct market research or to contact you about products and services from us and other companies. We may also contact you for any questions you may have with us or to discuss your account status with us.


You are informed that the services provided, the contents of our official site and in general all our activities are subject to copyright and their reproduction without the written permission of the legal representative of the company is illegal and our company reserves the right to exercise any legal right before it. all court or competent authority.


We work with partners so they can help us provide the products and services you need from us.

Your personal information is processed by us and must meet high security standards before doing so.

We only share information that allows them to provide their services to us or make it easier for them to provide their services to you.

These partners can be:

Our scientific advisors, such as lawyers.

– Advertising companies, which help us place ads on the internet.

– Program providers – such as Visa and MasterCard to manage your account and process your payments.

– Social media providers – such as Facebook, Instagram, Pinterest and Twitter – where we interact with you on social media.

– Third party suppliers who assist us in the management and maintenance of the IT Group infrastructure.

– The logistics and delivery providers that allow us to deliver products you order to our sites.

– Companies that develop our email campaigns, because they need to know your email address to run these services.

– Companies that provide information and analytical services for us, so that we can store the right products, send the right marketing campaigns and better understand our business and our customers.

– Security and fraud prevention companies to ensure the safety of our customers, colleagues and businesses.

– Companies that evaluate errors and repair products on our behalf. The companies manage tenders for us so that they run smoothly.

– Companies that allow us to collect your reviews and comments, both online and offline.


Our company may expand or reduce its activities and this may include the sale of certain parts or the transfer of control of certain parts to other places. The data provided by Users, where relevant to any portion transferred, will be transferred along with this division and the new owner or new control party will be permitted, in accordance with the terms of this Policy, to use the Data for purposes for which it was delivered by you.

In case any Data submitted by Users will be transferred in this way, we will contact you in advance and you will be informed of the changes. When you contact, you will be given the option to delete your data or withhold it from the new owner or controller.


Where you are required to submit data, you will be given options to restrict the use of this data by us. This may include the following:

– use of data for direct marketing purposes

data sharing with third parties.

When you submit personal data through our website, you may be given options to restrict the use of your data by us. Specifically, we aim to give you strong controls on our use of your data for direct marketing purposes. This includes the ability to opt out of receiving emails from us

(i) not giving your consent at the point where your data is provided; or

(ii) unsubscribe using the links provided in our emails.


You can access specific areas of the Website without providing any Data.

However, in order to use all available Services and Systems on the Website you may be required to submit account information or other Data.

You can restrict the use of your Internet Browser Cookies.

You can restrict the use of information to show interest-based ads.


You can access your account at any time to view or modify the data. You may need to modify or update your data if your circumstances change. Additional data on marketing preferences can also be stored and you can change it at any time.

You have the right to request a copy of your personal data.

According to the GDPR, no charge is paid and we will provide any and all information in response to your request free of charge.


We take the protection of your personal information seriously and are constantly developing our security systems and procedures.

Some of the controls we have implemented are:

– We restrict physical access to our buildings and users’ access to our systems only to those we believe are entitled to be there.

– We use technology controls for our information systems, such as firewalls, user authentication, strong data encryption and separation of roles, systems and data.

– The systems are monitored proactively through an information security “detection and response” function.

– We use industry “good practice” standards to support the maintenance of a robust information security management system.

We apply the “need to know” policy, for access to any data or systems.


We use cookies to offer you the best experience on our websites and to allow us and others to customize the ads you see on our own and other websites.

“A cookie is a small file that requests permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or notifies you when you visit a particular website. Cookies allow web applications to “respond to you as an individual. The web application can adapt its functions to your needs, preferences and dislikes by gathering and remembering information about your preferences.”

This helps us analyze web traffic data and improve our website to suit our customers’ needs. We use these information only for statistical analysis purposes and then the data is removed from the system.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to reject cookies if you prefer. This may prevent you from taking full advantage of the site.

You can choose to enable or disable Cookies in your Web browser. By default, your browser will accept cookies, however this can be modified. See the help menu in your browser for more details. Disabling Cookies may prevent you from using the full range of Services available on the Website.

You can delete Cookies at any time, however you may lose any information that allows you to access the Website faster.

It is recommended that you ensure that your web browser is up-to-date and that you consult the help and guidance provided by your browser developer if you are unsure about how to customize your privacy settings.


Our company reserves the right to change this Privacy Policy, if we deem it necessary in the future or as required by law.

Any changes will be published immediately on the Website and it is considered that you have accepted the terms of the Policy during the first use of the Website after the changes.


If you have any questions about our website or our Privacy Policy, please contact us through our web portal or email: .

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